01. About this policy
This policy applies to the following app and its related support services. The app is provided by the company below, which uses the developer name below on Google Play.
- App name: Ziya Puzzle
- Android package: com.ziya.puzzle
- Google Play developer name: HangXingStudio
- Company / legal entity: Beijing Hangxing Future Technology Co., Ltd. / 北京市航星未来科技有限公司
- Contact: ontheroadlucky@gmail.com
This policy applies to the app identified above and its related website and support services. It explains the information we handle and the choices available to users and parents.
02. Information we handle
Completed puzzles, language preferences, and puzzle settings are saved on your device. No separate app account is required. If you contact us, we receive the email address, message, and attachments you choose to provide. We use information to provide app features, respond to requests, verify purchases, and meet legal obligations.
03. Permissions and safeguards
Core puzzle play does not require access to your contacts, precise location, camera, microphone, or photo library. Purchases, purchase restoration, and opening external services may require an internet connection. You can manage app permissions in device settings. We use reasonable safeguards to protect information.
04. Purchases and third-party services
Optional one-time purchases and restoration are handled by Apple App Store or Google Play. The app uses product identifiers, transaction information, and purchase status to provide purchased content. For purchase verification, purchase tokens and related product information may be exchanged securely between the app, our verification service, and Google Play. Payment details are handled by the store provider. Website hosting and linked services may process connection information such as IP address, browser information, and page requests under their own policies. We do not sell personal information or use it for targeted advertising.
05. Children and parents
Parents and guardians should guide children’s use of permissions, purchases, and external services. Please avoid providing unnecessary personal information about children. If you believe a child’s information was provided to us inappropriately, contact us so we can review and take appropriate action.
06. Your choices and retention
You can remove local progress and settings using your device’s app-data removal or uninstall options. System backups are managed through your device and account settings. Support information is retained only as needed to handle your request or meet legal obligations. You may contact us to request access, correction, or deletion of information you provided. App stores and other providers manage their own transaction and service records under their policies.
07. When you contact us
We use your message and contact details to respond to support or privacy requests and necessary follow-up. Please share only what is needed and do not send passwords, payment-card details, or unnecessary private information about children.
08. Updates and contact
We may update this policy as services or requirements change and will show the latest date on this page. For privacy questions or requests, contact ontheroadlucky@gmail.com.